Transcription Webhooks

The Transcription webhook notifies you when a transcription of a call is created, updated, or deleted. This event provides detailed information about the transcribed text of a call, including the call identifier and timestamps for creation and update.

Example Payload

{
  "id": "7e877545185ac6441365077c75f0998f4edecbf3da398811f0f49b8bee14fdc8",
  "resource": "Transcription",
  "action": "create",
  "data": {
    "tenantId": "your_company",
    "id": 12345,
    "callId": 67890,
    "callDuration": 120, // 2 minutes
    "text": "This is the transcribed text of the call.",
    "createdAt": "2024-07-04T20:13:24.722Z",
    "updatedAt": "2024-07-04T20:13:24.722Z"
  }
}

Important: this is an example payload. You may receive more or fewer parameters, depending on the state of the resource.