📄️ Introduction
The API Webhooks provide a mechanism to receive real-time notifications for specific events related to your tenant data. This documentation covers the currently available webhooks, the exposed resources and their valid actions.
📄️ Call webhooks
The Call webhook notifies you when a call event occurs, such as when a call is created, updated, or deleted. Below is an example of a webhook payload for the create action.
📄️ Recording webhooks
The Recording webhook notifies you when a recording is created, updated, or deleted. Below is an example of a webhook payload for the create action.
📄️ Transcription Webhooks
The Transcription webhook notifies you when a transcription of a call is created, updated, or deleted. This event provides detailed information about the transcribed text of a call, including the call identifier and timestamps for creation and update.
📄️ Call Analysis Webhooks
The CallAnalysis webhook notifies you when a call analysis is created, updated or deleted. This event provides detailed information about the analysis of a call, including extracted information (e.g. summary, contact name, etc.) scores, goals, and more depending of the analysis configured. Below is an example of a webhook payload for the create action.